POLICIES & PROCEDURES

Policies & Procedures

Confidentiality and Information Sharing
We understand the need to protect the privacy of children, parents / carers, staff and other professionals as well as being aware of the legal requirements that exist to ensure that information  is handled in a way that ensures confidentiality. This policy details as and when such information would be shared in line with the General Data Protection Regulations 2018.
Safeguarding Children and Child Protection
We work with children, parents and the community to ensure the safety of all children in our care and have a statutory duty to do so. This policy states the procedure we follow if we have a concern over the welfare of any child and the disclosures we will make to other organisations if we suspect a child is being abused emotionally, physically, sexually or through neglect in line with the Local Safeguarding Children's Board.
 Staff attend safeguarding training every 3 years and can be approached in confidence should you have any concerns. Alternatively our Safeguarding Lead Practitioners (the Manager/Deputy /SENCo) are always available if needed.
Contact numbers - 
Children's Advice and Duty Service (CADS) - 0344 800 8020
Police - 999
NSCP Website can also be accessed for safeguarding information. 
A copy of our full or some of our Policies and Procedures are available on request.
Equality, Diversity and Inclusion
We adopt an inclusive approach by ensuring that all children / their families / staff and other professionals, - regardless of ethnicity, gender, family background, culture or ability - are fully integrated within our setting.
Behaviour Management
We have a strict protocol in place to ensure that all children and adults in the setting behave in an appropriate manner. This policy informs you how we work alongside parents/carers, staff and other professionals to help any child to manage their own behaviour and the procedures we follow.
Suggestions and Complaints
The Manager/Deputy or a member of staff, should be informed immediately of any concern so that it can be dealt with without delay. This policy details how we deal with any concerns or complaints and any further steps you can take should you feel this has not been satisfactorily resolved. 
The nursery is open to suggestions; we are always aiming to improve the service that we offer. If a parent, or staff member, has a suggestion they can speak to an appropriate member of staff or a member of the Management Team to discuss further. 
You can contact Ofsted to tell them if you have any concerns, if the setting could do better or if our childcare is good on 0300 123 1231
Medication
Parents/carers  have a duty to inform us of any medication their child is taking and any medical condition that may affect a child’s time with us. This policy informs you how and when we will administer any medication and how we will work with you and any other professionals during this time. Staff also have a duty to inform us of any medication which they take which could affect their ability to work or for which they may need support.
Health, Safety and Hygiene
This policy follows statutory requirements and details the procedures we follow to ensure that anybody in the Setting is safe and free from any unnecessary risk or accident. This includes any risk to health.
Special Educational Needs and Disability
In line with our inclusive approach, this policy details how we work with parents/carers and any relevant professionals to ensure that any specific needs of a child (or staff) are met within the guidelines of the Special Educational Needs and Disability code of practice: 0-25 years. We have a Special Needs and Disability Coordinator and 2 Inclusion practitioners to ensure that this is carried out effectively.
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