Confidentiality and Information Sharing
We understand the need to protect the privacy of children as well as the legal requirements that exist to ensure that information relating to the child is handled in a way that ensures confidentiality. This policy details as and when such information would be shared.
Safeguarding Children and Child Protection
We work with children, parents and the community to ensure the safety of all children in our care and have a statutory duty to do so. This policy states the procedure we follow if we have a concern over the welfare of any child and the disclosures we will make to other organisations if we suspect a child is being abused emotionally, physically, sexually or through neglect. Staff attend safeguarding training every 3 years and can be approached in confidence should you have any concerns. Alternatively our Safeguarding Lead Practitioners (the manager/deputy) are always available if needed.
Equality, Diversity and Inclusion
We adopt an inclusive approach by ensuring that all children and their families, regardless of ethnicity, gender, family background, culture or ability are fully integrated within our setting.
We have a strict protocol in place to ensure that all children and adults in the setting behave in an appropriate manner. This policy informs you how we work alongside parents/carers to help any child to manage their own behaviour and the procedures we follow.
Suggestions and Complaints
The manager/deputy or a member of staff, should be informed immediately of any concern so that it can be dealt with without delay. This policy details how we deal with any concerns or complaints and any further steps you can take should you feel this has not been satisfactorily resolved.
A copy of our full Policies and Procedures are available on request.